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DMA Welcomes Angela Korompilas as Incoming President and CEO!
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With nearly
30 years of experience in global sales & distribution, hospitality, and
family business, Angela previously served as Chief Executive Officer of
American Hotel Register, a privately held, $1B supplier of operating supplies
and equipment (OSE), servicing customers in more than 170 countries around the
world. Angela was responsible for the strategic vision, growth, and leadership
of the company and led it through the sale process, transitioning it from a
3rd/4th generation family-owned business into a private equity backed platform
company.
Angela is an
active member of the Chicago Chapter of the Young Presidents Organization
(YPO), the Kellogg Executive Women's Network, and The Chicago Network (TCN).
She is a mentor to several entrepreneurs through the Next Level Exchange and
serves as a Board advisor to Trinity Packaging Supply and H&A Farms.
Previously, Angela served on the advisory boards of Avendra and Inteplast and
was a Director for International Hotel Supply and the Chicago Botanic Garden. A
Chicago native, Angela is a graduate of the University of Illinois and
Northwestern University's Kellogg School of Management Executive Education
program.
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Teens'
Top 5 Restaurant Chains
Teens are
trendsetters. They are typically early to the next big thing and most of their
spending is discretionary, making them a lucrative demographic to study.
That's why
it's important to know which restaurant chains the teens are currently vibing
with, as the most lit concepts will likely continue to slay—no cap. Or, in
other words, teens' favorite chains could serve as a valuable indicator of
broad appeal and staying power.
Luckily, Piper
Sandler recently published its 46th semi-annual survey of nearly 9,200 U.S.
teens aged 19 and under, called Taking Stock With Teens.
Here are
teens' top five favorite restaurant chains, based on the report:
1)
Chick-fil-A (16%)
Chick-fil-A
reigns supreme among the teens once again, holding on to the top spot for the
fifth survey in a row and capturing 16% of their "mindshare."
It's no
surprise that Chick-fil-A is the GOAT (that's "greatest of all time" in young
people speak), as the brand is the highest-grossing fast-food chain in the U.S.
With only 2,837 stores—roughly a quarter of the footprint McDonald's
has—Chick-fil-A generated $18.8 billion in U.S. systemwide sales last year.
2)
Starbucks (13%)
Teens are
chronically online, and Starbucks has faced unprecedented demand over the last
several years fueled by digital growth. In 2022, the ubiquitous coffee giant
opened more locations than any other restaurant in the U.S.—a net of 429 total.
Starbucks has 13% mindshare among all teens, gaining slightly among
upper-income teens, and pointing to a strong grasp on teen consumer trends.
3)
McDonald's (9%)
McDonald's
traded places with Chipotle for the number three position, shuffling the
Mexican Grill down to number four. The golden arches captured 9% mindshare
among all teens and continues to be the most preferred chain in the hamburger
category. According to the report, McDonald's increased popularity among teens
may reflect the potential recession— "especially when considering it gained
share from Chipotle who raised prices 8% on average in 2022."
4)
Chipotle (8%)
Although
Chipotle dropped to the fourth spot among all teens with 8% mindshare, the
brand remains in the number three position among upper-income teens. The dip in
overall popularity could be linked to Chipotle's aforementioned price increases
that took place over the last year, as teens are not immune to inflationary
concerns. Case in point, 9% of teens cited inflation as their top social cause
in the same survey.
5)
Raising Cane's (3%)
This year
marks Raising Cane's first appearance in the top five with 3% mindshare. The
fast-casual chicken fingers chain bumped Dunkin' from the fifth spot,
demonstrating the brand's expanding appeal. In fact, raising Cane's has tripled
its systemwide sales over the last five years to become one of the
fastest-growing chains in the U.S. Food Institute Focus
Peppermint
Becomes Ubiquitous Flavor of the Season
Move over,
pumpkin spice. It's time for peppermint to shine.
‘Tis the
season to deck the halls and sprinkle a little peppermint in every item
possible. The popular winter flavor is gaining momentum within the food
industry. According to a recent article by Restaurant Business, almost
8% of restaurants have peppermint on their menus and talk about the flavor has
increased over 20% since last year.
"We've seen
several key café and restaurant customers pick up this seasonal favorite for
the first time in 2023," Brian Loukmas, VP of innovation at Monin
Americas, told Restaurant Business.
"Peppermint
is projected to gain greater visibility ... on menus through 2027, as it easily
adds a minty, festive, and delicious element to winter beverage and culinary
recipes."
"In this
post-covid era, consumers are seeking to enjoy a little more holiday spirit
with friends and family, and peppermint has the nostalgic flavor cue that
guests seek," Erin Buono, director of R&D at Jeremiah's Italian
Ice, told The Food Institute.
Additionally,
Gen Z is seeking out non-traditional combinations and peppermint delivers on
high impact flavor that younger guests crave, Buono noted.
One of the
most popular ways to incorporate peppermint is to add it to beverages. The
following restaurants currently offer these peppermint options as drinks:
- Dutch Bros: The Candy Cane Trio and a Zero Sugar
Added Peppermint Bark Mocha.
- Tim Hortons: Peppermint Iced Cap
- Caribou
Coffee: Ho Ho Mint
Mocha Espresso Shaker
- Dunkin: Peppermint Mocha Signature Latte
- Starbucks: Peppermint Mocha
- Bad Ass Coffee
of Hawaii:
Peppermint Beach Bliss Latte and a Peppermint Hot Chocolate
It's not
just beverage chains, either. Fast-food giants Wendy's and Chick-fil-A
are also hopping on the peppermint bandwagon with LTOs.
- Wendy's: Peppermint Frosty
- Chick-fil-A: Peppermint Chip Milkshake and two
new coffees: Peppermint Bark Iced Coffee and Frosted Peppermint Chip Coffee
In the ice
cream category, Haagen-Dazs has you covered with its Peppermint Bark dessert
lineup.
Spicing
Up Alcohol with Peppermint
Bars are
also capitalizing on the holiday spirit. Peppermint usage has grown
exponentially with the modern cocktail resurgence.
"As an
ingredient that's fresh, aromatic, and familiar to most pallets, (peppermint's)
utilization is universal during the right seasons," Jacob Satterlee, beverage manager at The Resort at Paws Up in Montana, told The Food
Institute. "Creme de Menthe, Fernet-Menthe, Peppermint Schnapps, and the
higher-end products like Goldschlager and Rumple Minze have made
themselves staples on most bars' shelves."
Satterlee
noted that the beverages the resort uses that feature peppermint are both hot
and cold and tend to be chocolate or tea-based.
"In addition
to the liquid peppermint options, using candy canes as garnishes or even
grinding them into a coarse product for rimming drinks is also a wonderful
application to introduce peppermint to a cocktail," Satterlee added. Food Institute Focus
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Chef Brian Duffy Says Dawn Professional Helps Dish Crew Work More Efficiently
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Analysis:
Are Ghost Kitchens Getting ‘Ghosted'?
Ghost
kitchens – restaurants without seating or even take-out counters – proliferated
during the pandemic when people were virtually trapped in their homes, afraid
to enter confined spaces packed by strangers and, as a result, ramped up online
ordering.
Now,
however, ghost kitchens appear to be fading from the landscape as life
normalizes. The latest victim is Kitchen United, which closed its Kroger
store locations, ending a partnership that began in August 2021 at the
height of the pandemic and despite a group of investors that included Kroger, Circle
K, and Burger King.
"The
pandemic-induced shift in consumer dining behavior significantly increased the
demand for delivery services, necessitating the rise of ghost kitchens as
traditional dine-in options became less accessible," Taka Tanaka, CEO of
AUTEC, told The Food Institute.
"With
dine-in now back in full motion, patrons prefer on-premises dining, prompting
ghost kitchen operators to adjust to this renewed demand."
Costs
Remain a Major Issue
The cost of
establishing and maintaining a network of ghost kitchens, equipped with the
necessary food service equipment, can be substantial, noted Serena Grandi,
CEO of foodservice equipment company Atosa.
"Additionally,
the reliance on digital platforms for orders introduces a dependency on
third-party delivery services, eating into profit margins," Grandi said.
Restaurant
Business recently
reported Kitchen United has decided to "pivot back into a software business,"
planning to shutter all of its MIX units. Earlier, CEO Atul Sood had
said retail sites were its future.
"There is so
much opportunity in retail and grocery," Sood told Restaurant Business.
"We have tapped probably 5% to 10% of the opportunity that's out there."
Among the
other ghost kitchen retrenchments: Wendy's ended its deal with Reef in
May, CloudKitchens downsized in September, and in January, Wonder dumped
its van-based ghost kitchen model, Restaurant Dive reported. Also
revising plans were C3 and Butler Hospitality.
Nimbus took over Kitchen United's New York
operations while ChefSuite took control of Kitchen United's facilities
in Austin, Texas.
A
Possible Path Forward?
Camilla
Opperman, CEO and
founder of Nimbus Kitchen, told The Food Institute there are key
problems with ghost kitchens: exclusive focus on delivery operations, hasty
geographic expansion and premature vertical integration.
"There are
two key differentiators for Nimbus: our flexibility and our focus on
community," Opperman said. "Members can cook in our kitchens for a few hours or
a few years while our competitors only offer long-term rentals.
"Our
flexible and diverse product offering allows us to target all kinds of food
businesses across business sizes and maturities — including catering
businesses, bakers, CPG brands, pop-up operators, delivery concepts, and more.
"Many
operators begin as hourly members at Nimbus," Opperman added, "and have grown
into longer-term dedicated customers or use additional Nimbus locations to help
scale, meaning we can keep members in our co-cooking ecosystem for longer than
the typical off-premises kitchens." Food Institute Focus
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Check out Creative Group's newsletter for the latest on meetings, events, and
incentive trends for the most informed decision-making.
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Store News: A large Wendy's
franchisee recently declared bankruptcy as Florida-based Starboard Group
sought debt protection for its locations. It's the latest in a series of
restaurant companies to take that step, reported Restaurant Business (Nov. 14).
Full Story
Meanwhile,
Wendy's is expanding its AI-powered drive-thru pilot program, which was
announced in May and is currently active in four company-operated locations.
Franchisees will begin to test the software in 2024, which Wendy's claims can
handle 86% of orders without intervention, reported Bloomberg (Dec. 11).
Full Story
Olive
Garden is selling
its beloved cheese graters for $15 as well as a matching sweatshirt that reads,
"Season's Gratings" for $47. Other themed apparel is also available online
starting Nov. 20, reported Restaurant Business (Nov. 16). Full Story
Arby's debuted a Good Burger 2 Meal, an LTO
tied to the release of the upcoming Good Burger 2 movie. The meal includes a
Deluxe Wagyu Steakhouse Burger, a strawberry shake, and French fries, reported
USA Today (Nov. 14). Full Story
Todd Graves,
the founder of Raising Cane's Chicken Fingers, built an empire on
chicken wings and is now worth over $7.6 billion and one of the world's 500
wealthiest people. Graves owns 51% of the business, recently opened a flagship
store in Times Square after reporting $3.3 billion in sales for the 12 months ended
in June, and remains "singularly focused on chicken finger meals," reported Bloomberg
(Nov. 16). Full Story
Potbelly has signed a deal to expand in the
Seattle area. The sandwich chain plans to refranchise nine corporate locations
and add another 13 new franchised locations in Washington. Full Story
A Florida Chick-fil-A
location is offering drone delivery service to local customers. Diners within a
1.2-mile radius of the central Florida store will have the option to receive
spicy chicken sandwiches out of the sky, reported the New York Post (Nov.
19). Full Story
Taco Bell has launched Breakfast Tater Tots
with scrambled eggs and bacon or sausage as an LTO at Chicago locations,
reported yahoo.com (Nov. 15). Full Story
After three
years of innovation and testing, Popeyes is adding chicken wings in five
flavors to its permanent menu. Full Story
McDonald's has spent seven years revamping its
burgers and buns to compete with higher-end fast casuals and the changes are
now rolling out across the country. Patties will be cooked in smaller batches
for more uniform sear; Big Macs will feature more special sauce; lettuce,
cheese, and pickles will be fresher and meltier; buns will have a more buttery
brioche. And the Hamburglar is returning, reported The Wall Street Journal
(Nov. 30). Full Story
Meanwhile,
McDonald's plans to open 10,000 new restaurants globally by 2027, with 7,000
stores planned in its international developmental licensed markets like China,
India, Japan, and Brazil. The company plans to double sales from its loyalty
program as it looks to expand its user base on the platform to 250 million
customers by 2027, reported Reuters (Dec. 6). Full Story
Panera
Bread has filed to
go public once more. The company was last publicly traded in 2017 before JAB
Holding bought the company for $7.5 billion in 2017. After signaling for
months that it's interested in an IPO, Panera may follow Cava into the market;
Panera founder Ron Shaich is one of Cava's chairs, reported CNBC (Dec.
1). Full Story
Crumbl is ditching the Cookie in its logo.
The skyrocketing cookie chain has gone from 0 to almost 1,000 locations in six
years and the new brand refresh and logo – black font against a soft pink
background – is a "strategic move to stay current and connect with its
audience," reported Restaurant Business (Nov. 29). Full Story
Domino's is regaining delivery customers and
improving its profitability. Better operations, staffing, and higher prices are
paying dividends as the pizza chain focuses on accelerating global growth,
reported Restaurant Business (Dec. 8). Full Story
Waffle
House has added
digital order-and-pay capabilities. The 24-hour diner expects its first major
investment in digital technology to bolster off-premise business as an app is
scheduled to debut in early 2024, reported Restaurant Business (Dec. 13).
Full Story
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Bird Flu
Roars Back, Disrupting Turkey Farms
Highly
pathogenic avian influenza got off to a slow start in 2023, allowing egg
production to rebound, but the fall migratory season has hit turkey farmers
hard, CNN Business recently reported.
About 68
million birds have been killed since the outbreak began in the U.S. in February
2022. Cases are again beginning to tick up, with 2.8 million birds killed on
Iowa farms in the past month and 1.3 million at an Ohio egg farm.
Before
Thanksgiving, turkey prices were low because there was no major bird flu
outbreak in the spring – but that changed at the start of the fall migratory
season.
"Just since
October, there's been 2.5 million or so [turkey] losses," Matt Busardo,
poultry market reporter at Urner Barry, told CNN. He said most of
those birds had been destined to become deli meat, so sandwiches are expected
to cost more come spring.
Meanwhile,
in other agriculture news:
Food
Inflation: A Rabobank
research report predicts food prices will ease next year, in part because
consumer demand will remain weak.
Successive
waves of drought, disease, and war have weighed on commodity prices in the last
three years. But a more robust wheat crop and the El Niño effect on crops such
as sugar, coffee, and cocoa are expected to dampen commodity prices around the
world.
"A number of
crops in varying locations can be adversely impacted by El Niño in the coming
months, in particular Indonesian palm oil and Australian wheat," Rabobank said.
"At the same time, there is potential for some crops to benefit, like those in
southern Brazil, Argentina, and parts of the U.S."
COP28: The United Arab Emirates spearheaded
a drive to get countries to curb factory farming at the COP28 conference in
Dubai. The UAE recently urged countries to sign a "leaders' declaration"
promising to align food production with emissions goals, Reuters noted.
A World
Animal Protection
analysis of 400 attribution studies found the global north is responsible for
some $8 billion in extreme weather damage to Asia, Africa, and South America,
and called for a 10-year moratorium on new factory farms, which are blamed for
11% of global emissions.
India: Thinking stuck in the 1960s is
threatening India's farming sector, discouraging the production of crops needed
for balanced nutrition and those that would boost farmers' income, a Bloomberg
newsletter reported.
India is a
leading producer of rice, wheat, milk, sugar, and other staples, mainly by
small farmers. But decades of distorting subsidies have led to structural
issues. Exports are also limited by the government to make sure the country can
feed its population of 1.4 billion people.
Innovate
Animal Ag: In-ovo
sexting of hens is gaining ground in Europe, Innovate Animal Ag told The Food
Institute. Currently, 389 million hens are in production, indicating a 15%
market penetration, the company said, predicting an expansion soon to the U.S.
and elsewhere.
In-ovo
sexting technology culls male chicks before they can hatch. Most of the eggs
produced by these hens are going to Germany and France. About half the chicks
hatched in 2023 currently are producing eggs. Food Institute Focus
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The INNOBOX EDGE™ carton is the most innovative food carton on the market today. Its
patented, reverse lock keeps the lid from popping open while the inner lining and inside corner folds prevent leaks. When customers are ready to eat, the
patented, tear-away flaps come right off, making it easy to eat your delicious
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at our website.
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Restaurant
Sales Rebounds in October
Restaurant sales were up 1.4% on a comparable dollar sales basis even as
comparable traffic slid 2.1% in October, according to Black Box Intelligence
by guestXM. Full
Story
"What is interesting
in the new environment experienced by the industry is that traffic growth,
albeit negative, has held up much better than sales. October's -2.1% same-store
traffic growth is the strongest posted by the industry since March when the
industry was still experiencing some tailwinds due to the easy Omicron-period
lap," wrote guestXM.
Meanwhile, fast-food
prices have risen 6.2% over the past year – nearly 200% quicker than the rate
of inflation and consistently outpacing prices in full-service restaurants
(4.3%). Plus, customer traffic is slowing down for QSRs, reported Tasting
Table (Nov. 19). Full Story
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