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Celebrate with DMA at the 2025 National Restaurant Show in Chicago - May 16 @ 5:00 pm!
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RSVP to Save
Your Spot at DMA's Invite-Only Celebration!
We are back
on the rooftop! We've
expanded the footprint at the Old Post Office to ensure we have both the indoor
and rooftop spaces available and expect more than 800 attendees. This event is
a one-of-a-kind chance to network and celebrate chains in Chicago on the eve of
the National Restaurant Show. View the
highlight video to see what it's all about!
- Reconnect with your peers from great
operators all over the country.
- Meet the leadership of DMA member
distributors.
- Celebrate at a unique rooftop venue - the
refurbished Old Post Office!
All chain
operators attend free of charge. If you are interested in becoming an event
sponsor or DMA Partner Supplier, please email Charley today to learn more. RSVP today!
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Chicken
Chains Leading Fast Food’s Next Wave
Chicken
chains are taking over. The popularity of these chicken-centric QSRs was
highlighted in a pair of recent reports by Placer.ai: Chicken Chains
Charge Ahead in 2025 and Barbecue Chains: All Fired Up.
According to
the reports, chicken restaurants are outperforming the rest of the dining
sector. Fried chicken chains, specifically, saw visits grow 4.3%, while similar
quick-service and fast-casual chains saw 1.3 and 2.4% growth.
Yum
Brands recently
launched a new chicken chain, Saucy, featuring KFC’s Original
Recipe chicken tenders, that features 11 new dipping sauces and drinks. Saucy
adds to the growing number of chicken chains, including Dave’s Hot Chicken,
Raising Cane’s, Super Chix, Urban Bird Chicken and Church’s
Chicken, to name just a few.
Chicken
tender availability has grown more than 5% in the past five years, according to
a survey of restaurant menus from Technomic.
Why do new
chicken-centric chains seem to pop up every day? Let’s examine the current
state of that restaurant segment heading into 2025:
Chicken’s
Chokehold
Chicken
chains may be holding the market for a while, according to one industry expert.
“This is due
to the experiences the brands are creating as well as the variety of chicken
and how you can enjoy it,” Motif Brands founder Reilly Newman
told The Food Institute. “This comes to no surprise, as the experience
economy has been taking root across the globe.
“Chicken
allows for (ample) customization, sauces, and forms, depending on the buyer’s
preferences.”
As noted
recently by CNN, chicken tenders especially appeal to younger eaters
because they’re easy to handle.
Starting
From Scratch
Rather than
adding to current offerings, many brands are choosing to create entire new
restaurants and chains because opening a standalone concept gives “permission
to play,” according to CNN.
David
Henkes, senior
principal and head of strategic partnerships for Technomic, told the news
network that chains “do this more as a chance to experiment and create an
‘incubator’ for innovation that allows them to try things that otherwise don’t
currently fit within the menu of the chain.”
Newman told FI
that these popular QSRs tend to boast limited menus that increase the
perception of value.
“Just as McDonald’s
focused on the Starbucks and Dunkin’ crowd with CosMc’s to
increase relevancy while leveraging their brand awareness and abilities, KFC
has done the same with Saucy,” Newman said.
“Similar to
a retailer’s private label, the [chicken-centric] brand is able to extend to
meet a need in the market while maintaining its position,” Newman added.
“If the new
brand fails, they can simply subtract it and not harm the perception of the
main brand. This optimizes the launch, increases marketability, and avoids any
audience confusion because the meaning of these brands is well-established.” Food Institute Focus
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Fewer
Drinks, More Dessert at Home: Inflation’s Impact on Indulgence
This
December, holiday revelers are still flocking to bars and restaurants across
the U.S. in droves.
However,
they have been reining in their spending in two particular categories – drinks
and desserts – and the owners and operators of these establishments have
already begun to feel the impact.
Indulging
in Dessert at Home
According to
a recent report by Technomic, dessert prices on U.S. restaurant menus
increased by 3.2% from 2023 to 2024, but America’s appetite for dessert hasn’t
wavered – it’s merely evolved.
Americans
have increasingly turned to store-bought sweets, with 39% of survey respondents
buying pre-packaged desserts from retailers (up 4% from 2021) and 38%
preferring to make them at home (up 5%).
These shifts
have disproportionately affected the sales of each segment, hitting fast-casual
restaurants the hardest with a 6% decline, compared with fast-food chains at 3%
and casual-dining establishments at just 1%.
And consumer
behavior has also evolved in terms of alcohol consumption.
More
Mingling, Fewer Mixed Drinks
Meaghan
Dorman, a director
and partner of multiple New York City bars, told Reuters that, while
December traffic has boomed per usual, her customers are ordering fewer craft
cocktails in favor of more affordable options.
“You feel
like you are busy all night, and we will be full all night, but revenues are
down versus previous years,” Dorman added.
While many
of these cost-conscious consumers are switching to cheaper liquor brands,
others are drastically cutting back on alcohol or cutting it out altogether to
save money on top of other motivating factors like improving their health.
Today,
Americans who are looking to reduce their alcohol intake have more
non-alcoholic (NA) options at their fingertips than ever before – and they
extend beyond Shirley Temples or Arnold Palmers. From alcohol-free bitters and
ready-to-drink cocktails to zero-proof rum and whiskey, the NA sector has
continued to spill over with innovation in recent years, and it appears to be
paying off.
U.S. sales
of NA beer, wine, and spirits exceeded $565 million in 2023 – rising 35% from
the prior year, according to data from NielsonIQ. And Grand View
Research expects to see revenues continue to climb at a CAGR of 7.4% until
2030.
Among
zero-proof categories, NA beer still retained the majority of the 2023 market
share at 86.1%, while NA spirits were the fastest-growing segment with a
year-over-year increase of 94%.
Gen Z is
responsible for much of the decline in alcohol consumption, representing only
6% of total alcohol buyers. However, no single generation has a monopoly on the
moderation, as NIQ data revealed that the 45-54 age demographic, as well as
individuals earning more than $100,000 in annual income, tend to over index in
their NA beverage consumption as well. Food Institute Focus
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Keep Your
Business Sparkling with Dawn Professional Heavy Duty Degreaser
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Cleaning
greasy messes is the last thing you want to do at the end of a long day, so
P&G Professional created Dawn Professional Heavy Duty Degreaser to cut
tough grease 3X faster vs. the leading professional degreaser. It is a
solvent-based degreaser for the full-strength cleaning of extra-tough, greasy
buildups on surfaces like range hoods, ovens, walls behind equipment, floors,
drive-thrus, and fuel islands. Ready to try it? There is still time to save on
Dawn Professional Heavy Duty Degreaser with P&G Professional's Clean and
Save rewards program through January 31, 2025. Learn more at pgcleanandsave.com.
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Starbucks
Launches New Menu Laced With Global Flavors, Vegan Options
On January
3, Starbucks unveiled an updated 2025 winter menu, which features a slew
of new, revamped, and returning food and beverage items that reflect recent
shifts in consumer priorities and preferences.
Here’s a
breakdown of its most noteworthy additions.
A Sip
of Spanish Culture
Starbucks is
infusing its espresso lineup with the bold flavors of Spain, incorporating two
styles of the Cortado into its permanent menu – an addition that caters to the
growing interest in global flavors among U.S. consumers.
The most
traditional version, the Starbucks Cortado, is made with steamed milk and three
ristretto shots of Starbucks Blonde Espresso via a method that uses the same
amount of coffee grounds as a standard espresso shot but requires less water,
resulting in a sweeter, richer flavor despite its shorter extraction time.
“Cortado has
long been a request from customers in South Florida and Chicago, so we tested
the beverage in select Starbucks stores last year in those areas to gather
feedback from both our baristas and customers,” said Ricky Gonzalez, a
beverage developer for the coffee giant.
Gonzalez
added that the drink was met with an “enthusiastic response from the community,
who appreciated the authentic take on the beloved beverage.”
For
customers looking for a dairy-free option, the Brown Sugar Oatmilk Cortado
pairs the same method and style of espresso with steamed dairy-free milk, brown
sugar syrup, and a sprinkle of cinnamon.
Both styles
will come in 8-oz. portions, with iced customizations completely off the table,
according to a company representative who told Food & Wine that Starbucks
intends to remain true to the classic flavor profile and rich cultural heritage
of the Cortado.
A
Pocketful of Plant-Based Flavor
In addition
to its Brown Sugar Oatmilk Cortado, Starbucks is also expanding its vegan food
offerings, adding a new Spicy Falafel Pocket as another permanent menu fixture
inspired by international flavors.
The
certified vegan item is a mashup of smashed falafel, creamy hummus, pickled
onions, roasted red bell peppers, and a spicy herb sauce that’s served in a
toasted slice of lavash flatbread – a staple ingredient in Western Asian
nations like Turkey.
Including
more plant-based options on its menu may be a smart move for Starbucks, given
the growing population of consumers who feel ambivalent about eating meat.
In a recent
study by the International Food Information Council, 83% of survey respondents
said they’re concerned about factory farming, with another 50% wary of the
health impacts associated with the overconsumption of meat.
Mixing
up the Matcha Latte
On top of
introducing several new items, Starbucks is also revamping the formulation of
its matcha beverages, as well as its preparation method.
Previously,
the chain used a pre-sweetened powder in its green tea lattes, which meant its
level of sweetness was also pre-determined.
However,
Starbucks has pivoted to sweetening the drinks with its classic syrup and using
an unsweetened matcha powder, enabling patrons to customize both the sweetness
level and sugar content of their lattes.
The company
is also instructing its baristas to make the lattes with a specialized new part
for its blenders that ensures a smoother, more consistent blend that’s free of
clumps of matcha powder. Food
Institute Focus
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Nearly Half of 25-34 Year-Olds Think Order Tracking, Notifications Need Improvement
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According to
the Ipsos QSR / Fast Casual Restaurant Order Ahead Study,
limited-service restaurant brands can invest in better order tracking and
notifications in their digital off-premises offer. In fact, almost
half of all 25 – 34 year olds suggested that this was a in need of improvement.
“For the
past few years, digital ordering has become commonplace for consumers and a
huge opportunity for restaurants to facilitate an easy and efficient
transaction — particularly for off-premises channels like drive thru and
delivery,” said Sam Oches, editor-in-chief of NRN. “To date,
nobody has benchmarked restaurant chains’ performance in these digital
channels. We’ve partnered with Ipsos to do just that.”
Email Charley to learn more about the QSR/Fast Casual
Digital Ordering Performance Study.
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Store
News: KFC has dropped its trademark lawsuit
against Church’s Texas Chicken regarding its use of the trademarked
phrase “Original Recipe” in its advertising. KFC asked the courts to dismiss
the case without prejudice, reported Reuters (Dec. 17). Full Story
Yum
Brands launched its
new Saucy QSR concept in Orlando on Dec. 23 featuring KFC’s Original
Recipe chicken tenders with 11 new dipping sauces and 11 new drinks. Christophe
Poirier, KFC’s chief concept officer, says the new concept aims to put a
modern spin on KFC’s “finger lickin’ good” slogan and is “specifically targeted
to Gen Z,” reported CNN (Dec. 18). Full Story
Wing, a tech company owned by Google
parent Alphabet, and DoorDash launched drone deliveries from
malls in the Dallas-Fort Worth area this week. At checkout, customers can
choose to have their orders delivered by drone in as quickly as 15 minutes,
reported MSN (Dec. 18). Full Story
Taco
Cabana is kicking
off 2025 with a lineup of new menu items, including four $4.99 Meal Deals, a
series of Cabana Combos, and more. Full Story
LongHorn
Steakhouse and Olive
Garden parent Darden Restaurants raised its annual sales forecast,
increasing its shares by 9% premarket. The business expects sales to hit $12.1
billion, compared to the previous $11.8 billion to $11.9 billion projection,
reported Reuters (Dec. 19). Full Story
Dairy
Queen is bringing
back its nostalgic S’mores Blizzard, a campfire-inspired treat featuring
marshmallows, graham crackers, and chocolate, reported allrecipes (Dec.
26). Full Story
Starbucks unveiled its new winter menu on Jan.
3 with several plant-based offerings, including a Brown Sugar Oatmilk Cortado
and a certified vegan Spicy Falafel Pocket. The coffee giant is also
purportedly changing up its matcha latte approach to ensure a smoother and more
consistent blend, reported Food & Wine (Jan. 2). Full Story
Crave Hot
Dogs and BBQ is
opening new locations inside of Walmart stores in Ky., Ohio, and Fla. offering
a variety of hot dogs, BBQ dishes, craft beers, and family-friendly activities.
The brand plans to open additional locations in N.Y., Texas, and Georgia in the
near future. Full Story
Chipotle
Mexican Grill
announced that it will expand its collaboration with the fitness-tracking app Strava
in 2025. The chain is bringing its popular "Chipotle segments" on the
app to 25 additional cities, including international destinations for the first
time, which users can complete for a chance to win a year of free Lifestyle
Bowls. Full Story
Papa
John’s International
plans to return to the India market in 2025 as many Western brands attempt to
mitigate the impacts of inflation on consumer spending. The pizza chain exited
the market in 2017 after its restaurants did not meet its expectations,
reported Reuters (Jan. 3). Full Story
Chick-fil-A’s new waffle fry recipe has
sparked outrage among fans. The chain made a slight change to its popular
waffle fries to keep them crispier for longer, but customers are complaining
about the taste of the new pea starch coating, which is also raising allergy concerns,
reported TODAY (Jan. 4). Full Story
Meanwhile,
Chick-fil-A is bringing back its Key Lime drinks – a standard Lemonade and a
frosted version – as well as its popular Grilled Spicy Deluxe Sandwich after a
5-year hiatus. Starting tomorrow, customers can enjoy the LTO treats
nationwide, reported TODAY (Jan. 3). Full Story
Additionally,
when Chick-fil-A needed help squeezing lemons, they turned to robots. The
company now runs a 190,000 sq. ft. facility that ships fresh lemon juice to
locations across the nation, saving up to 10,000 hours of work per day on
average, reported Bloomberg (Jan. 8). Full Story
Del Taco has unveiled several new value menu
items for under $3, including two new burritos – Bean, Rice & Cheese and
Chipotle Chicken – and fruity drinks like Dragon Fruit Blueberry Sprite
Poppers. Full Story
Krispy
Kreme is debuting
three donuts inspired by classic Pop-Tarts flavors: Frosted Strawberry,
Chocolatey Fudge, and Brown Sugar Cinnamon, reported Food & Wine
(Jan. 6). Full Story
McDonald’s
has retired its goal
for diversity in corporate leadership and shifted away from some of its
diversity practices, according to an open letter sent to employees and
franchisees. The chain said it will continue to “embed inclusion practices” in
its operations moving forward, reported Reuters (Jan. 6). Full Story
Meanwhile,
McDonald’s launched its new McValue platform offering more variety,
flexibility, and cost savings through in-app offers and customizable value
meals. The brand has partnered with pro wrestler John Cena to promote the new
offerings. Full Story
CAVA announced a partnership with gold
medalist sprinter Gabby Thomas to support the launch of its new seasonal menu.
The LTO items include a Spicy Lamb + Avocado Bowl, Vegetarian Falafel Crunch
Bowl, and Garlic Chicken + Veggie Pita. Full Story
Crumbl is exploring a sale that could value
it at nearly $2 billion, including debt, according to sources familiar with the
matter. The bakery chain is working with North Point on a sale process
that could draw interest from private equity firms, reported Reuters
(Jan. 13). Full Story
Shake Shack
plans to more than quadruple its U.S. unit count, aiming to reach 1,500 total
locations with a focus on suburban markets, drive-thrus, and smaller formats.
The burger chain plans to open 80-85 new restaurants in 2025, with about 45
owned by the company, reported Restaurant Business (Jan. 13). Full Story
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Bird Flu
Update: Scientists Fear U.S. Headed Toward Red-Light Scenario
Experts say
they’re increasingly alarmed about the spread of a highly parthenogenic strain
of the bird flu, or avian influenza, that’s showing signs of mutating to be
more contagious to humans.
The virus,
known as H5N1, was first detected in migratory birds in the U.S. in January
2022, and since has been detected in wild birds in all 50 states and more than
1,300 commercial poultry flocks across the country. Now, it is showing up in
cattle herds, swine and other animals.
The Wild
Felid Advocacy Center in Shelton, Washington, issued a statement on
Facebook recently, saying 20 large cats at the facility had died from the
virus. Several others contracted the virus but survived.
“We are
heartbroken to share that animal health officials have confirmed the presence
of highly pathogenic avian influenza (HPAI) among over half of our wild felids
as of December 2024,” the statement said, adding that cats are particularly
vulnerable and can die within 24 hours from pneumonia-like symptoms.
Dr. Amesh
Adalja, of the Johns
Hopkins Center for Health Security, told MedPage Today the federal
government hasn’t taken sufficient action against the outbreak, predicting the
situation is likely to get worse in 2025.
“In
September we were still in the 20s in terms of human cases, and now we’re in
the 60s,” the doctor said.
Recent news
doesn’t indicate a pandemic is inevitable, “but it means the virus is starting
to find its way into humans and potentially tune itself to being a human
pathogen,” Dr. Adalja said.
As of
December 30, 66 cases in humans had been confirmed, with a severe Louisiana
case triggering concerns the virus was mutating to make it more transmissible.
Forty of the cases were linked to poultry or dairy operations.
“Deep
sequencing of the genetic sequences from two clinical specimens from the
patient in Louisiana was performed to look for changes associated with
adaptation to mammals,” the Centers for Disease Control and Prevention
said, adding, differences were found in the genome when compared to the strain
in the Louisiana man’s flock, “suggesting [the changes] emerged during the
clinical course as the virus replicated in the patient.”
Experts
worry if a patient contracts both H5N1 and seasonal flu at the same time, the
viruses could swap genes.
“If there
are all these people getting infected, that provides so many opportunities for
the virus to better adapt,” Angela Rasmussen, a virologist at the Vaccine
and Infectious Disease Organization at the University of Saskatchewan, told
The New York Times. “It has the potential to really harm a lot of
people.”
“The traffic
light is changing from green to amber,” said Dr. Peter Chin-Hong, a
professor of medicine at the University of California, San Francisco.
“Many signs
are going in the wrong direction,” Dr. Chin-Hong told NBC.
A study
published in the journal Science found a single mutation in the strain
found in cows could make the virus, which historically has had a 30% mortality
rate for humans, highly contagious.
USDA has detected the virus in milk,
prompting the agency to push for testing of dairy cattle – 901 herds in 16
states have tested positive so far. In California, more than 70% of herds have
been infected.
In early
December, the USDA’s Animal and Plant Health Inspection Service (APHIS)
announced a nationwide milk testing program. The federal order requires the
sharing of raw milk samples upon request and requires the mandatory testing of
lactating cows before they can be shipped interstate.
As for
poultry operations, APHIS said those seeking compensation for losses will have
to undergo a biosecurity audit before restocking. Food
Institute Focus
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Creative Group (DMA’s conference planning and execution partner) recently
sponsored and contributed to Skift’s 2025 Megatrends report. Find out what
industry leaders in meeting planning and corporate incentives are saying to
watch for in the new year, and stay updated on the latest trends! Learn More
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Thanksgiving
Calendar’s Impact on November Results
On the
surface, November’s sales and traffic numbers appeared strong, but a late
Thanksgiving holiday artificially boosted those numbers, according to Black Box
Intelligence.
Comparable
sales were up 0.5% during the month while comparable traffic declined by 2.5%.
However, according to the group’s internal calendar, November traffic excluded
the disruption of Thanksgiving, which was reflected in November 2023 data.
That said,
Black Box found positive signs beyond the calendar shift. November represented
the third month in a row with positive same-store sales growth. Additionally, it
warned December results would be impacted by the Thanksgiving shift. Full
Story
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