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Celebrate with DMA at the 2025 National Restaurant Show in Chicago - May 16 @ 5:00 pm!

RSVP to Save Your Spot at DMA's Invite-Only Celebration!


We are back on the rooftop! We've expanded the footprint at the Old Post Office to ensure we have both the indoor and rooftop spaces available and expect more than 800 attendees. This event is a one-of-a-kind chance to network and celebrate chains in Chicago on the eve of the National Restaurant Show. View the highlight video to see what it's all about!

  • Reconnect with your peers from great operators all over the country.
  • Meet the leadership of DMA member distributors.
  • Celebrate at a unique rooftop venue - the refurbished Old Post Office!

All chain operators attend free of charge. If you are interested in becoming an event sponsor or DMA Partner Supplier, please email Charley today to learn more. RSVP today!

INDUSTRY NEWS

Chicken Chains Leading Fast Food’s Next Wave

Chicken chains are taking over. The popularity of these chicken-centric QSRs was highlighted in a pair of recent reports by Placer.ai: Chicken Chains Charge Ahead in 2025 and Barbecue Chains: All Fired Up.


According to the reports, chicken restaurants are outperforming the rest of the dining sector. Fried chicken chains, specifically, saw visits grow 4.3%, while similar quick-service and fast-casual chains saw 1.3 and 2.4% growth.


Yum Brands recently launched a new chicken chain, Saucy, featuring KFC’s Original Recipe chicken tenders, that features 11 new dipping sauces and drinks. Saucy adds to the growing number of chicken chains, including Dave’s Hot Chicken, Raising Cane’s, Super Chix, Urban Bird Chicken and Church’s Chicken, to name just a few.


Chicken tender availability has grown more than 5% in the past five years, according to a survey of restaurant menus from Technomic.


Why do new chicken-centric chains seem to pop up every day? Let’s examine the current state of that restaurant segment heading into 2025:


Chicken’s Chokehold

Chicken chains may be holding the market for a while, according to one industry expert.


“This is due to the experiences the brands are creating as well as the variety of chicken and how you can enjoy it,” Motif Brands founder Reilly Newman told The Food Institute. “This comes to no surprise, as the experience economy has been taking root across the globe.


“Chicken allows for (ample) customization, sauces, and forms, depending on the buyer’s preferences.”


As noted recently by CNN, chicken tenders especially appeal to younger eaters because they’re easy to handle.


Starting From Scratch

Rather than adding to current offerings, many brands are choosing to create entire new restaurants and chains because opening a standalone concept gives “permission to play,” according to CNN.


David Henkes, senior principal and head of strategic partnerships for Technomic, told the news network that chains “do this more as a chance to experiment and create an ‘incubator’ for innovation that allows them to try things that otherwise don’t currently fit within the menu of the chain.”


Newman told FI that these popular QSRs tend to boast limited menus that increase the perception of value.


“Just as McDonald’s focused on the Starbucks and Dunkin’ crowd with CosMc’s to increase relevancy while leveraging their brand awareness and abilities, KFC has done the same with Saucy,” Newman said.


“Similar to a retailer’s private label, the [chicken-centric] brand is able to extend to meet a need in the market while maintaining its position,” Newman added.


“If the new brand fails, they can simply subtract it and not harm the perception of the main brand. This optimizes the launch, increases marketability, and avoids any audience confusion because the meaning of these brands is well-established.” Food Institute Focus

Fewer Drinks, More Dessert at Home: Inflation’s Impact on Indulgence

This December, holiday revelers are still flocking to bars and restaurants across the U.S. in droves.


However, they have been reining in their spending in two particular categories – drinks and desserts – and the owners and operators of these establishments have already begun to feel the impact.


Indulging in Dessert at Home

According to a recent report by Technomic, dessert prices on U.S. restaurant menus increased by 3.2% from 2023 to 2024, but America’s appetite for dessert hasn’t wavered – it’s merely evolved.


Americans have increasingly turned to store-bought sweets, with 39% of survey respondents buying pre-packaged desserts from retailers (up 4% from 2021) and 38% preferring to make them at home (up 5%).


These shifts have disproportionately affected the sales of each segment, hitting fast-casual restaurants the hardest with a 6% decline, compared with fast-food chains at 3% and casual-dining establishments at just 1%.


And consumer behavior has also evolved in terms of alcohol consumption.


More Mingling, Fewer Mixed Drinks

Meaghan Dorman, a director and partner of multiple New York City bars, told Reuters that, while December traffic has boomed per usual, her customers are ordering fewer craft cocktails in favor of more affordable options.


“You feel like you are busy all night, and we will be full all night, but revenues are down versus previous years,” Dorman added.


While many of these cost-conscious consumers are switching to cheaper liquor brands, others are drastically cutting back on alcohol or cutting it out altogether to save money on top of other motivating factors like improving their health.


Today, Americans who are looking to reduce their alcohol intake have more non-alcoholic (NA) options at their fingertips than ever before – and they extend beyond Shirley Temples or Arnold Palmers. From alcohol-free bitters and ready-to-drink cocktails to zero-proof rum and whiskey, the NA sector has continued to spill over with innovation in recent years, and it appears to be paying off.


U.S. sales of NA beer, wine, and spirits exceeded $565 million in 2023 – rising 35% from the prior year, according to data from NielsonIQ. And Grand View Research expects to see revenues continue to climb at a CAGR of 7.4% until 2030.


Among zero-proof categories, NA beer still retained the majority of the 2023 market share at 86.1%, while NA spirits were the fastest-growing segment with a year-over-year increase of 94%.


Gen Z is responsible for much of the decline in alcohol consumption, representing only 6% of total alcohol buyers. However, no single generation has a monopoly on the moderation, as NIQ data revealed that the 45-54 age demographic, as well as individuals earning more than $100,000 in annual income, tend to over index in their NA beverage consumption as well. Food Institute Focus

Keep Your Business Sparkling with Dawn Professional Heavy Duty Degreaser

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Starbucks Launches New Menu Laced With Global Flavors, Vegan Options

On January 3, Starbucks unveiled an updated 2025 winter menu, which features a slew of new, revamped, and returning food and beverage items that reflect recent shifts in consumer priorities and preferences.


Here’s a breakdown of its most noteworthy additions.


A Sip of Spanish Culture

Starbucks is infusing its espresso lineup with the bold flavors of Spain, incorporating two styles of the Cortado into its permanent menu – an addition that caters to the growing interest in global flavors among U.S. consumers.


The most traditional version, the Starbucks Cortado, is made with steamed milk and three ristretto shots of Starbucks Blonde Espresso via a method that uses the same amount of coffee grounds as a standard espresso shot but requires less water, resulting in a sweeter, richer flavor despite its shorter extraction time.


“Cortado has long been a request from customers in South Florida and Chicago, so we tested the beverage in select Starbucks stores last year in those areas to gather feedback from both our baristas and customers,” said Ricky Gonzalez, a beverage developer for the coffee giant.

Gonzalez added that the drink was met with an “enthusiastic response from the community, who appreciated the authentic take on the beloved beverage.”

 

For customers looking for a dairy-free option, the Brown Sugar Oatmilk Cortado pairs the same method and style of espresso with steamed dairy-free milk, brown sugar syrup, and a sprinkle of cinnamon.


Both styles will come in 8-oz. portions, with iced customizations completely off the table, according to a company representative who told Food & Wine that Starbucks intends to remain true to the classic flavor profile and rich cultural heritage of the Cortado.


A Pocketful of Plant-Based Flavor

In addition to its Brown Sugar Oatmilk Cortado, Starbucks is also expanding its vegan food offerings, adding a new Spicy Falafel Pocket as another permanent menu fixture inspired by international flavors.


The certified vegan item is a mashup of smashed falafel, creamy hummus, pickled onions, roasted red bell peppers, and a spicy herb sauce that’s served in a toasted slice of lavash flatbread – a staple ingredient in Western Asian nations like Turkey.


Including more plant-based options on its menu may be a smart move for Starbucks, given the growing population of consumers who feel ambivalent about eating meat.


In a recent study by the International Food Information Council, 83% of survey respondents said they’re concerned about factory farming, with another 50% wary of the health impacts associated with the overconsumption of meat.


Mixing up the Matcha Latte

On top of introducing several new items, Starbucks is also revamping the formulation of its matcha beverages, as well as its preparation method.


Previously, the chain used a pre-sweetened powder in its green tea lattes, which meant its level of sweetness was also pre-determined.


However, Starbucks has pivoted to sweetening the drinks with its classic syrup and using an unsweetened matcha powder, enabling patrons to customize both the sweetness level and sugar content of their lattes.


The company is also instructing its baristas to make the lattes with a specialized new part for its blenders that ensures a smoother, more consistent blend that’s free of clumps of matcha powder. Food Institute Focus

Nearly Half of 25-34 Year-Olds Think Order Tracking, Notifications Need Improvement
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According to the Ipsos QSR / Fast Casual Restaurant Order Ahead Study, limited-service restaurant brands can invest in better order tracking and notifications in their digital off-premises offer. In fact, almost half of all 25 – 34 year olds suggested that this was a in need of improvement. 


“For the past few years, digital ordering has become commonplace for consumers and a huge opportunity for restaurants to facilitate an easy and efficient transaction — particularly for off-premises channels like drive thru and delivery,” said Sam Oches, editor-in-chief of NRN. “To date, nobody has benchmarked restaurant chains’ performance in these digital channels. We’ve partnered with Ipsos to do just that.” 


Email Charley to learn more about the QSR/Fast Casual Digital Ordering Performance Study.

Store News:

KFC has dropped its trademark lawsuit against Church’s Texas Chicken regarding its use of the trademarked phrase “Original Recipe” in its advertising. KFC asked the courts to dismiss the case without prejudice, reported Reuters (Dec. 17). Full Story


Yum Brands launched its new Saucy QSR concept in Orlando on Dec. 23 featuring KFC’s Original Recipe chicken tenders with 11 new dipping sauces and 11 new drinks. Christophe Poirier, KFC’s chief concept officer, says the new concept aims to put a modern spin on KFC’s “finger lickin’ good” slogan and is “specifically targeted to Gen Z,” reported CNN (Dec. 18). Full Story


Wing, a tech company owned by Google parent Alphabet, and DoorDash launched drone deliveries from malls in the Dallas-Fort Worth area this week. At checkout, customers can choose to have their orders delivered by drone in as quickly as 15 minutes, reported MSN (Dec. 18). Full Story


Taco Cabana is kicking off 2025 with a lineup of new menu items, including four $4.99 Meal Deals, a series of Cabana Combos, and more. Full Story


LongHorn Steakhouse and Olive Garden parent Darden Restaurants raised its annual sales forecast, increasing its shares by 9% premarket. The business expects sales to hit $12.1 billion, compared to the previous $11.8 billion to $11.9 billion projection, reported Reuters (Dec. 19). Full Story


Dairy Queen is bringing back its nostalgic S’mores Blizzard, a campfire-inspired treat featuring marshmallows, graham crackers, and chocolate, reported allrecipes (Dec. 26). Full Story


Starbucks unveiled its new winter menu on Jan. 3 with several plant-based offerings, including a Brown Sugar Oatmilk Cortado and a certified vegan Spicy Falafel Pocket. The coffee giant is also purportedly changing up its matcha latte approach to ensure a smoother and more consistent blend, reported Food & Wine (Jan. 2). Full Story


Crave Hot Dogs and BBQ is opening new locations inside of Walmart stores in Ky., Ohio, and Fla. offering a variety of hot dogs, BBQ dishes, craft beers, and family-friendly activities. The brand plans to open additional locations in N.Y., Texas, and Georgia in the near future. Full Story


Chipotle Mexican Grill announced that it will expand its collaboration with the fitness-tracking app Strava in 2025. The chain is bringing its popular "Chipotle segments" on the app to 25 additional cities, including international destinations for the first time, which users can complete for a chance to win a year of free Lifestyle Bowls. Full Story


Papa John’s International plans to return to the India market in 2025 as many Western brands attempt to mitigate the impacts of inflation on consumer spending. The pizza chain exited the market in 2017 after its restaurants did not meet its expectations, reported Reuters (Jan. 3). Full Story


Chick-fil-A’s new waffle fry recipe has sparked outrage among fans. The chain made a slight change to its popular waffle fries to keep them crispier for longer, but customers are complaining about the taste of the new pea starch coating, which is also raising allergy concerns, reported TODAY (Jan. 4). Full Story


Meanwhile, Chick-fil-A is bringing back its Key Lime drinks – a standard Lemonade and a frosted version – as well as its popular Grilled Spicy Deluxe Sandwich after a 5-year hiatus. Starting tomorrow, customers can enjoy the LTO treats nationwide, reported TODAY (Jan. 3). Full Story


Additionally, when Chick-fil-A needed help squeezing lemons, they turned to robots. The company now runs a 190,000 sq. ft. facility that ships fresh lemon juice to locations across the nation, saving up to 10,000 hours of work per day on average, reported Bloomberg (Jan. 8). Full Story


Del Taco has unveiled several new value menu items for under $3, including two new burritos – Bean, Rice & Cheese and Chipotle Chicken – and fruity drinks like Dragon Fruit Blueberry Sprite Poppers. Full Story


Krispy Kreme is debuting three donuts inspired by classic Pop-Tarts flavors: Frosted Strawberry, Chocolatey Fudge, and Brown Sugar Cinnamon, reported Food & Wine (Jan. 6). Full Story


McDonald’s has retired its goal for diversity in corporate leadership and shifted away from some of its diversity practices, according to an open letter sent to employees and franchisees. The chain said it will continue to “embed inclusion practices” in its operations moving forward, reported Reuters (Jan. 6). Full Story


Meanwhile, McDonald’s launched its new McValue platform offering more variety, flexibility, and cost savings through in-app offers and customizable value meals. The brand has partnered with pro wrestler John Cena to promote the new offerings. Full Story


CAVA announced a partnership with gold medalist sprinter Gabby Thomas to support the launch of its new seasonal menu. The LTO items include a Spicy Lamb + Avocado Bowl, Vegetarian Falafel Crunch Bowl, and Garlic Chicken + Veggie Pita. Full Story


Crumbl is exploring a sale that could value it at nearly $2 billion, including debt, according to sources familiar with the matter. The bakery chain is working with North Point on a sale process that could draw interest from private equity firms, reported Reuters (Jan. 13). Full Story


Shake Shack plans to more than quadruple its U.S. unit count, aiming to reach 1,500 total locations with a focus on suburban markets, drive-thrus, and smaller formats. The burger chain plans to open 80-85 new restaurants in 2025, with about 45 owned by the company, reported Restaurant Business (Jan. 13). Full Story

SUPPLY CHAIN NEWS

Bird Flu Update: Scientists Fear U.S. Headed Toward Red-Light Scenario

Experts say they’re increasingly alarmed about the spread of a highly parthenogenic strain of the bird flu, or avian influenza, that’s showing signs of mutating to be more contagious to humans.


The virus, known as H5N1, was first detected in migratory birds in the U.S. in January 2022, and since has been detected in wild birds in all 50 states and more than 1,300 commercial poultry flocks across the country. Now, it is showing up in cattle herds, swine and other animals.


The Wild Felid Advocacy Center in Shelton, Washington, issued a statement on Facebook recently, saying 20 large cats at the facility had died from the virus. Several others contracted the virus but survived.


“We are heartbroken to share that animal health officials have confirmed the presence of highly pathogenic avian influenza (HPAI) among over half of our wild felids as of December 2024,” the statement said, adding that cats are particularly vulnerable and can die within 24 hours from pneumonia-like symptoms.


Dr. Amesh Adalja, of the Johns Hopkins Center for Health Security, told MedPage Today the federal government hasn’t taken sufficient action against the outbreak, predicting the situation is likely to get worse in 2025.


“In September we were still in the 20s in terms of human cases, and now we’re in the 60s,” the doctor said.


Recent news doesn’t indicate a pandemic is inevitable, “but it means the virus is starting to find its way into humans and potentially tune itself to being a human pathogen,” Dr. Adalja said.


As of December 30, 66 cases in humans had been confirmed, with a severe Louisiana case triggering concerns the virus was mutating to make it more transmissible. Forty of the cases were linked to poultry or dairy operations.


“Deep sequencing of the genetic sequences from two clinical specimens from the patient in Louisiana was performed to look for changes associated with adaptation to mammals,” the Centers for Disease Control and Prevention said, adding, differences were found in the genome when compared to the strain in the Louisiana man’s flock, “suggesting [the changes] emerged during the clinical course as the virus replicated in the patient.”


Experts worry if a patient contracts both H5N1 and seasonal flu at the same time, the viruses could swap genes.


“If there are all these people getting infected, that provides so many opportunities for the virus to better adapt,” Angela Rasmussen, a virologist at the Vaccine and Infectious Disease Organization at the University of Saskatchewan, told The New York Times. “It has the potential to really harm a lot of people.”


“The traffic light is changing from green to amber,” said Dr. Peter Chin-Hong, a professor of medicine at the University of California, San Francisco.


“Many signs are going in the wrong direction,” Dr. Chin-Hong told NBC.


A study published in the journal Science found a single mutation in the strain found in cows could make the virus, which historically has had a 30% mortality rate for humans, highly contagious.


USDA has detected the virus in milk, prompting the agency to push for testing of dairy cattle – 901 herds in 16 states have tested positive so far. In California, more than 70% of herds have been infected.


In early December, the USDA’s Animal and Plant Health Inspection Service (APHIS) announced a nationwide milk testing program. The federal order requires the sharing of raw milk samples upon request and requires the mandatory testing of lactating cows before they can be shipped interstate.


As for poultry operations, APHIS said those seeking compensation for losses will have to undergo a biosecurity audit before restocking. Food Institute Focus 

Creative Group (DMA’s conference planning and execution partner) recently sponsored and contributed to Skift’s 2025 Megatrends report. Find out what industry leaders in meeting planning and corporate incentives are saying to watch for in the new year, and stay updated on the latest trends! Learn More

ECONOMIC PULSE

Thanksgiving Calendar’s Impact on November Results

On the surface, November’s sales and traffic numbers appeared strong, but a late Thanksgiving holiday artificially boosted those numbers, according to Black Box Intelligence.


Comparable sales were up 0.5% during the month while comparable traffic declined by 2.5%. However, according to the group’s internal calendar, November traffic excluded the disruption of Thanksgiving, which was reflected in November 2023 data.


That said, Black Box found positive signs beyond the calendar shift. November represented the third month in a row with positive same-store sales growth. Additionally, it warned December results would be impacted by the Thanksgiving shift. Full Story

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